Less overhead. Revenue before move-in, through the lease, and after move-out.
ETCH runs everything that happens inside your homes: turns, repairs, move-ins, move-outs and the vendors who do the work. Your residents get an app they actually use. Your leases and rent stay where they are.
Rent-ready soonerTurns scoped from photos and booked the same day
Work orders that dispatch themselvesPeople only see the exceptions
Storms dispatched without a phone callOne approval covers every home in the path
Resident and technician apps includedBranded for you
One home · one full cycle
Every lease is a cycle. ETCH runs all of it.
Follow one rental home from the last resident's move-out through the turn, upgrades and the next move-in, and see where ETCH makes and saves you money along the way.
Why ETCH
What costs a portfolio money every day.
Approvals
Most of today's work moved on its own. A few need you.
The rest were diagnosed, priced, dispatched and scheduled with no one touching them.
Auto-dispatched under your limit
Plumbing · slip-nut leakVetted plumber · window set by you
Dispatched
HVAC · no coolingPart known before the truck rolls
Dispatched
Electrical · outlet trippingResident told when the tech is on the way
Scheduled
Needs a person over limit or outside policy
Water heater leaking at the baseReplacement likely · over your limit
ApproveDecline
Change order · corroded shutoff valveFound on site · photo attached
ApproveDecline
Turns
Vendors book on their schedule
Turns wait on whoever is free, and favorites get the work. Every day a home sits empty is rent you don't get back.
ETCH sets the date, time and price limit. Vetted firms accept or lose the job.
Repairs
The truck rolls without the facts
Repeat visits, wrong parts and emergency premiums for work that could have been planned.
Residents send photos first. The diagnosis and the part are known before anyone drives.
Staff
Coordinators chase every job
Coordinators spend the day on the phone with vendors and residents.
Most work orders dispatch themselves. People only see the exceptions.
Deposits
Move-out ends in an argument
No sealed move-in record means no fair move-out, and disputes that take staff time.
Every photo compared to the sealed move-in record. Wear versus damage, with the reasoning shown.
Capital
Systems fail as emergencies
Water heaters, roofs and HVAC replaced one at a time, at emergency prices, with no plan.
Every system's age in every home. What fails, where and in which quarter, ordered ahead at better prices.
Vendor coverage
Your homes.
Every market you operate in, on one map.
Module 1 · Turn Defense
Rent-ready sooner, with the evidence attached.
Residents photograph each room at move-out. AI compares every photo to the sealed move-in record, separates normal wear from damage, scopes the turn and books the right trades the same day. A person approves every charge.
Paint · hallway corner fading normal wear
Paint · scuffs by switch normal wear
Wall · drywall hole damage
Refrigerator · door dent damage
Wall · crayon damage
Floor · gouge and cracked plank damage
Floor · walkway dulling normal wear
Move-in · sealedMove-out · comparedDrag to see move-in →
Floor · walkway dulling normal wear
Paint · scuffs by switch normal wear
Paint · hallway corner fading normal wear
Floor · gouge and cracked plank damage
Wall · drywall hole damage
Wall · crayon damage
Refrigerator · door dent damage
Normal wear · not chargeable
Floor and paint wear
Walkway dulling, scuffs by the switch and fading at the hallway corner are weighed against tenancy length and useful life. Normal living, so the resident isn't charged.
Damage · sent for approval
Drywall, floor plank and appliance damage
The drywall hole, crayon, floor gouge and refrigerator dent are itemized with the move-in and move-out photos side by side. A person approves every charge, and the trades are booked for the turn.
Shorter turnsscoped from the move-out photos
Same daytrades booked from the photos
Sealedtimestamped, hashed, re-checkable
Module 2 · Everyday
Photo diagnosis and dispatch
Most repairs dispatch themselves.
A resident's photo becomes a diagnosed, priced and dispatched job. Under the not-to-exceed limit, nobody touches it. Over it, one tap approves or declines.
Resident
Photo sentLeak under the kitchen sink
ETCH
DiagnosedCracked trap, with a certainty score
ETCH
PricedWithin your not-to-exceed limit
ETCH
DispatchedVetted plumber · window set by you
Technician
On the wayResident and office told
Done
ClosedAfter photos filed to the home's record
Storm response
Hail over your homes. One approval.
Every home in the path is ranked by risk. Approve once, and roof inspections go to your roofers first, each in the ZIPs their techs declared, then the ETCH network. Residents are told when someone is coming. Results come back with photos of every roof; repairs booked, claims filed. No phone calls.
Everyday · storm response
Hail in the path of your homes
From the weather alert to scheduled repairs, without a phone call.
HighMediumLow
Storm detectedHail swath matched to every home
Ranked by riskRoof age, hail size, last inspection
One approvalInspection for every home in the pathApprove storm plan
Your roofers first, in the ZIPs they declared, then ETCH Pro
Residents told · photos back
Who shows up
Every tech carries a ProPass. Every ProPass says where they work.
Your own vendors and ETCH Pro firms onboard the same way: each person is background-checked, their licenses are verified, and they declare the ZIP codes they work. So a work order in a ZIP is offered only to techs who cover it, highest-rated first, with no one in your office looking up who goes where. Residents see the pass before anyone is let in.
Illustrative example
Dev K.Journeyman plumber · Reed Plumbing & Drain
Preferred
ClearBackground
3Credentials
90Priority
Works in40101 · 40103 · 40107 · 40112In area · this job
Declared at onboarding. The firm can change it any time; dispatch updates the moment it does.
Module 3 · Data & Capital Planning
Replace on plan, not in an emergency.
ETCH builds every home's record from the systems you already use, so every system has an install year and a climate-adjusted life. See what will fail, where and in which quarter. Order ahead at volume prices. Track every warranty, and catch every recall. And as the network grows, Market insights shows how your homes compare with thousands like them.
Water heaters reaching end of life, by quarteramber · order ahead
This quarterLater
Planned, not emergency
Emergency replacement costs more. Planning removes the premium.
Warranties tracked
Every unit's warranty on file. Claims filed before you pay for a covered repair.
Recalls
A recall lands. You already know which homes.
Every appliance and system on the home's record has its make, model and serial number, scanned from the label at install or turn. When a manufacturer issues a recall, ETCH matches it to the exact units in your portfolio, flags the safety risk, tells residents what to do right now and books the free remedy with a vetted pro. Nobody digs through spreadsheets, and nothing recalled stays in a home.
Capital · recalls
Dishwasher recall matched to your homes
Matched by model and serial number, not by guesswork.
Recall publishedManufacturer notice, models and serial ranges
Matched to the exact unitsOnly homes with an affected serial number
Residents toldWhat to do now, in their app
Free remedy bookedManufacturer repair or replacement, scheduled with a vetted proApprove remedy visits
Logged to every home's recordRecall closed, with photos
Resident upgrades
New rent on the systems you'd replace anyway.
Residents choose upgrades right in their app: a smart thermostat, a newer refrigerator, a washer and dryer, water filtration, smart locks. They pay a monthly fee with their rent. You earn new monthly rent on equipment that was already on your replacement plan, and residents get a home they want to stay in.
Offered in the appOnly upgrades your policy allows, matched to the home's record
Chosen by the residentOne tap, added to their monthly rent
Installed by a vetted proScheduled like any other ETCH job, with after photos
Logged to the homeModel, install date and warranty on the home's record
Your home · upgrades
Upgrade your kitchen
Picked for your home and approved by your property team.
New refrigerator
New refrigeratorInstalled by a vetted pro · added to your monthly rent
Module 3 · Data & Capital Planning · Data coordination
The data you already have, finally working.
Your property management system, work orders, purchasing, smart locks, utilities and inspections each hold a piece of the same house. ETCH joins them on the home, puts the result in the systems you already run and sends each issue to the person who owns it.
Where it lives today
Property managementWork ordersPurchasing and supplyAccess and smart locksUtilitiesInspectionsInsurance, warranties and recalls
Data
Matched to every home, every system in it and every vendor who touched it. Duplicates merged, gaps flagged.
Where it goes
Your data warehouseLive tables inside the data platform you already run. Nothing to copy, no pipeline to maintain. No warehouse yet? We set one up that you own.
Your AI toolsAn MCP server and API, so your own agents and assistants can ask questions of every home and act on the answers.
The right personA failing system goes to capital planning, a late vendor to vendor management, a safety issue to the market lead, in the tools they already use.
Not another dashboard
Nothing new to log into. ETCH works inside your warehouse, your reporting tools, your work order system and your inbox.
Answers, not charts
Ask in plain language and get the homes, the reason and the next step.
Which homes have a water heater past its life and a leak reported this year?
Yours to keep
Your data stays in your systems, in your format. Use it anywhere. If you ever leave, it stays with you.
Module 3 · Data & Capital Planning · Market insights
See your homes against the whole network.
Every home on ETCH makes the benchmarks sharper: how long systems really last in your climate, what repairs cost by trade and season, where vendor prices are heading. Market insights puts your portfolio next to anonymized network benchmarks and turns the gap into your capital plan.
Grows with the network
Your portfolioYour own history
Your submarketsHomes near yours
Your regionSame climate band
NationwideEvery home like yours
How benchmarks are built
From anonymized homes across the network. No names, addresses, rates or vendor terms.
A benchmark only shows when enough homes and operators contribute that no one can be singled out.
ETCH never shares one operator's rates, vendor terms or performance with another.
Your own data stays yours, to use freely. Personal information is never sold.
Market insights · Your portfolio vs the networkExample data
Example
Replace on plan, at the right time
Lifespans and failure curves from the network set the quarter each system should be replaced, before it fails in an occupied home.
System
Homes
Plan for
Water heaters
Submarket A, C
Next 2 quarters
Roofs
Submarket C
Before storm season
Heating and cooling
Submarket B
Spring, before the peak
Example
A budget forecast you can defend
Five years of replacement spend, with a range that narrows as more homes report.
Example
Hold, sell or upgrade, home by home
Each home's systems, repair trend and storm exposure against similar homes, with a recommendation your team can review.
Home
Systems past life
Repairs vs network
Suggestion
Home 1 · Submarket A
None
Below
Hold
Home 2 · Submarket C
Roof, water heater
Above
Upgrade
Home 3 · Submarket B
Heating and cooling
In line
Upgrade
Home 4 · Submarket E
Roof, heating and cooling, water heater
Well above
Review to sell
Example
Submarket comparison
Repair cost per home in each of your submarkets, against the network average for homes like yours.
Your data
Your data is yours. Pooled, it's worth more.
One portfolio's repair costs, system lives and vendor prices sell for very little on their own. ETCH combines them, anonymized, with the same data from insurers, lenders, builders, utilities and homeowners across every real-estate segment. The combined index is worth far more than any single piece, ETCH sells it at the highest value, and every contributor is paid a share in proportion to what they put in. More than you could get for your data alone.
OperatorsTurns, repairs, system lives
InsurersClaims, storms, losses
LendersCollateral condition
BuildersAs-built systems
UtilitiesUsage, connections
HomeownersCare, upgrades, scans
Combined · anonymizedETCH IndexHow long systems really last, what repairs cost, what storms do and where prices are heading, across every segment at once.
OutSold at the highest valueTo buyers who need the whole market, never one portfolio. No names, addresses, rates or vendor terms.
BackYour share · paid quarterlyIn proportion to what you contributed. Your pooled data earns more than it would sold alone.
Your organization's dataYours, to use freely.
Work orders, costs, vendors, inspections, photos and system records belong to you. Use them anywhere, export them any time, keep them if you leave.
Personal informationContact info never sold.
Residents' and employees' names, contact details, photos and messages are used only to run the service and are never sold or used to market to them without consent.
Network insightsAnonymized, across many homes.
What goes into the index carries no names, addresses, rates or vendor terms. It makes ETCH smarter for everyone, and it pays you when it sells.
ETCH never shares one operator's rates, vendor terms or performance with another operator. We never sell names, contact details, photos or messages.
The console
One system. A view for every role.
Executives see the whole portfolio, big approvals and audits of regional decisions. Regional, state and metro teams see only their homes, approvals, turns and storms. Setup is guided, step by step.
Overview · morning briefing
Good morning
Here's what needs you today.
Approve post-storm roof checksHail tonight
Big approvalsAbove regional limits
Homes not ready for keysMove-ins coming up
Audit regional decisionsReasoning attached
Scope: the whole portfolio.
Good morning
Your region, sorted by what's urgent.
Storm watchInspections ready to approve
Quotes over your limitWaiting on you
Turns at riskRent-ready slipping
Renewal riskResidents to call
Scope: your region's homes, approvals, turns and storms.
Good morning
Your state, one screen.
Move-out reviewsDecisions waiting
Unsealed ShieldsMove-ins this week
Vendor gapsThin trades flagged
Turn boardBlocked turns
Scope: your state's homes and vendors.
Good morning
Your metro, street by street.
Live work ordersMoving on their own
Pros on site nowLive arrival status
Late arrivalsResidents already told
Resident messagesAnswered from the record
Scope: your metro's homes, jobs and techs.
Setup · approvals
Limits by trade and region
Vendors see the limit on every job. Anything over it comes back to the right approver before work starts.
Trade
Not-to-exceed
Plumbing
Set by region
Electrical
Set by region
HVAC
Set by region
Roofing
Set by region
Who approves what
Under the limitApproved automatically
Above itRegional maintenance manager
Larger jobsDirector of maintenance
CapitalExecutive review
No reply in time? It escalates to the next approver automatically.
ETCH Pro · plumbing job brief
Kitchen sink leaking under the cabinet
Resident photo
WindowSet by the office
LimitOn the job
What ETCH thinks it is
Cracked trap at the slip nutConfirm on site
Parts to bring
Trap kit
Tailpiece
Cabinet floor panel
Start directions
Residents and techs, included.
Residents move in with a few taps, keep their Move-In Shield, report repairs with a photo and get emergency help in one tap. Technicians get the day's jobs, one parts list and directions, and everyone is told when they're on the way. Both apps are branded for you and included.
Revenue share
Your residents already buy these things. Now you earn on them.
Utilities, renters insurance, services, furniture and upgrades, bought inside your app before move-in, through the lease and after move-out. You earn a share of every one, on top of the savings.
Before move-in
Utilities & insurance
Set up in a few taps the day the application is approved.
Through the lease
Services, shop & upgrades
Pest, cleaning, lawn, furniture and appliance upgrades.
After move-out
Utility handback & the next home
Accounts moved back, deposit decided with evidence.
Your vendors
A share when they join
Firms you bring onto ETCH Pro earn you a share too.
The whole lease
Where ETCH pays for itself.
Savings where money leaks today, and new revenue where residents already spend, at every stage of the lease.
SavesMakes
Before move-in
Makes
A share of utilities, renters insurance, internet and furniture set up in the app, plus upgrade rent when the resident adds an upgrade at signing
Through the lease
Saves
Repairs dispatched with the facts, and no coordinator chasing vendors
Makes
Services, shop purchases and upgrades added at renewal
Capital
Saves
Planned replacement instead of emergency, warranties claimed and recalls fixed free
Makes
A data share: your anonymized data, pooled across segments and sold at the highest value
Move-out
Saves
Deposit disputes settled with the sealed evidence
Turn
Saves
Vacant days, with trades booked before the keys come back
You'll never know how much we saved you. That's the point.
The flood that never happened. The claim nobody filed. The Saturday you got back. When one home is looked after, the family, the pro, the insurer and the whole street come out ahead.